Shipping information

Your order will be processed and delivered as soon as possible! In most cases, your order will be processed on the same day (except on the weekend) and handed over to the forwarder. You will be informed throughout the whole shipping process.

Free shipping from €50.

If you order products for more than €50, your order will be sent free of charge. Does your order not exceed €50? Then shipping within the Netherlands, Belgium, and Germany is €7.95.

Special transport

There are several products in our assortment that are considered special transport. Often these are products that weigh more than 30 kg and therefore cannot be shipped with the usual forwarders such as PostNL and DHL. We then use UPS or DB Schenker for transporting your package. Please note that your order can take a little longer, as it will be shipped with special shipping methods. Finally, you would like to receive your order new and in good condition!

Pick-up in Eindhoven

We can pick up your order in our warehouse in Eindhoven. You need to make an appointment at least one day in advance by sending an email to info@poweroak.nl or by phone at +31 40 240 5888 (available for Mo-Fr 10:00-17:00). You can't come until it's confirmed.

Cost in case of revocation
If the consumer uses his right of withdrawal, he shall bear at most the costs of return. The costs for returns can be found below: